Product
examination.
Product quality.
Cause of defect.
Reasoned conclusion.
When quality
raises questions.
We study non-food products, determine defects and causes of damage. We prepare reports for claims and court, verify conclusions of other experts.
Discuss research View price →What is your task?
What is assessed during the initial analysis
- type of product, model, labeling, and completeness
- nature of defects and circumstances of their occurrence
- documents: receipt, contract, act, complaint, seller's response
- purpose of the appeal: complaint, court, contractual dispute, or review
Main services
Product examination
Basic examination of quality, completeness, labeling, defects, and consumer properties of the product.
Open pageIndependent product examination
Document for a complaint, negotiations, assessment of a party's position, or preparation for a court dispute.
Open pageForensic product examination
Examination after appointment by the court with answers to the court's established commodity-related questions.
Open pagePre-trial product examination
Preliminary examination before court: for a complaint, lawsuit, objections, or amicable settlement.
Open pageProduct expert’s report for court proceedings
Written document by a product examination expert on issues of quality, defects, causes of damage, and cost.
Open pageExamination of substandard goods
Verification of declared defects, their nature, severity, and impact on product use.
Open pageExamination of goods for a claim
Research for contacting a seller, manufacturer, contractor, supplier, or performer.
Open pageTechnical review of a product examination report
Analysis of someone else's conclusion: questions, initial data, methods, logic, and validity of conclusions.
Open pageConsultation with a product examination expert
Review of the situation, documents, and photographs before a claim, court, or appointment of an examination.
Open pageFurniture examination
Research of case, upholstered, kitchen, and other furniture: defects, assembly, materials, damage.
Open pageFurniture inspection after flooding
Recording of furniture damage after water, assessment of suitability and possibility of restoration.
Open pageUpholstered furniture examination
Inspection of upholstery, filling, frame, mechanisms, seams, deformations, and signs of use.
Open pageInformation letter on the possibility of conducting an examination.
For the court, judge, judge's assistant, and parties to the case. The letter includes information about the expert, qualifications, possibility of conducting research, approximate timelines, cost, and necessary materials.
Preparation time — within 1 day after receiving the necessary information.
Laboratory for product examination
The laboratory was established by expert Andrey Viktorovich for accounting equipment, storing materials, checking calibration of measuring instruments, and documenting research results.
Work is organized following the approaches of GOST ISO/IEC 17025-2019.
Legal grounds for the conclusion of a specialist and an expert
The section explains what confirms the competence of a non-governmental product examination expert, when a specialist's conclusion is possible, and in which cases the court may assign an examination to a specific expert.
Registry of issued documents
Any person can send a conclusion, informational letter, written consultation, or any other document containing information about me and verify its authenticity for free.
The fact of issuance and compliance with the registered copy is being checked.
Personal expert practice
The study is conducted by product examination expert Andrey Viktorovich. The website provides not general information about the expert organization, but the working procedure of the specific specialist: which goods are examined, which documents are required, what questions can be asked, and which document will be prepared.
When a product examination is needed
- the product turned out to be defective
- the seller refused to return the money
- furniture damaged after flooding
- shoes came apart or deformed
- clothing ruined after dry cleaning
- equipment broke down or warranty denied
- a conclusion is needed for court or claims
- a review of the other party's conclusion is required
What the expert determines
- presence of defects
- the nature and possible causes of damage
- manufacturing or operational nature of defects
- the connection of damage with flooding, fire, delivery, or repairs
- the possibility of further use of the object
- presence of grounds for a claim or legal position
Work procedure
- Initial consultation by phone is free for up to 15 minutes; if necessary, photos and documents can be sent for preliminary understanding of the situation.
- Analysis of materials: receipts, contracts, reports, claims, seller's responses, and the other party's conclusions.
- Coordination of questions to be answered by the product examination expert.
- Inspection of the object or on-site inspection in Moscow and the Moscow region if necessary.
- Recording of defects, damages, condition of the object, and significant features.
- Preparation of a conclusion, consultation, or review in an agreed format.
Prices
| Service | Fees |
|---|---|
| Initial consultation by phone | free (15 minutes) |
| Product examination | for court from 49,000 rubles |
| Furniture examination | from 30,000 rubles |
| Furniture inspection after flooding | from 20,000 RUB |
| Footwear examination | from 10,000 rubles |
| Clothing examination | from 15,000 rubles |
| Household appliance examination | from 25,000 RUB |
| Electronics examination | from 20,000 RUB |
| Technical review of a product examination report | from 60,000 rubles |
| Visit in Moscow | free |
| Visit in the Moscow region | from RUB 15,000 |
Payment and terms
The cost and conditions of a specific study are indicated in the Order Invoice. Full or partial payment provided for in the Order Invoice is possible. Before payment, please familiarize yourself with the terms of service.
Payment and service delivery
Payment methods, start date, delivery of electronic and paper results.
More detailsCancellation and refunds
How to submit an application and how the refundable amount is calculated.
More detailsPublic offer
Edition No. 4 of October 11, 2026, and individual conditions of the Order Invoice.
Open the offerA good study
starts with a question.
Select wording by product and task. Save the selection for discussion with an expert. The final questions of a forensic examination are determined by the court.
Popular articles
What is product examination
Briefly about what the product examination expert investigates and when the conclusion helps in a dispute.
Open pageHow a product examination expert differs from an appraiser
The difference between product quality examination and determination of market value.
Open pageWhat questions to ask a product examination expert
Examples of correct questions for a claim, court, and petition for expertise.
Open pageHow to get a refund for defective goods
Which documents and signs of a defect are important before a claim and a legal dispute.
Open pageHow a furniture examination is conducted after water damage
What is recorded after water exposure: appearance, materials, deformations, and suitability of the furniture.
Open pageHow to prove a defect in shoes
Which signs of footwear are examined in a dispute over a manufacturing or operational defect.
Open page