Essence of the research

Independence is ensured by the absence of interest, a transparent methodology, verifiable source data, and justified conclusions. The client pays for the work but does not determine its result.

Who conducts the research

Independent product examination in Moscow is conducted by product examination expert Andrey Viktorovich. The work takes into account the object, documents, questions posed, technical documentation, the condition of the goods, signs of use, damage, completeness, and the possibility of further use.

Objects and materials of the research

clothing, footwear, furniture, and interior
equipment and electronics in the commodity part
children's, household, and sports goods
property after flooding, fire, transportation, or repair

Characteristic defects and controversial signs

defects of manufacturing and materials
non-compliance with the contract or sample
damage after an external event
contradiction with the seller's report or the conclusion of the other party

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Does the object have defects?
What is the nature and mechanism of their formation?
Does the object comply with the contract and intended use?
What additional studies are needed?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
Signs are recorded relating to objects: clothing, footwear, furniture and interior, equipment and electronics in the product examination part
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

object and information about its preservation
contract and acquisition documents
photos of defects and chronology
acts and the position of the other party

Scope of competence

The expert is obliged to report insufficiency of data, conflict of interest, or the issue going beyond competence. Independence does not mean categorical statements where there is insufficient source material.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Independent product examination in Moscow