Essence of the research

The quality of upholstered furniture is determined by the combined work of the frame, base, filler, upholstery, seams, and transformation mechanisms. External unevenness may be associated with different components, so the examination is not limited to the surface.

Who conducts the research

The expertise of upholstered furniture in Moscow is carried out by product expert Andrey Viktorovich. When performing the work, the object, documents, questions posed, technical documentation, condition of the goods, signs of use, damage, completeness, and the possibility of further use are taken into account.

Objects and materials of the research

sofas, armchairs, and poufs
soft beds and headboards
mattresses and removable soft elements
furniture with transformation mechanisms

Characteristic defects and controversial signs

distortion, sagging, and uneven firmness
folds, pulls, and seam tears
squeak, play, and jamming of the mechanism
breakage of the frame, supports, or slats

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Are there any defects in the upholstery, filler, frame, or mechanism?
Is the sagging normal for the period of use?
Do the fabric, size, and design meet the order?
Which elements need to be repaired or replaced?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
signs are recorded relating to objects: sofas, armchairs and poufs, soft beds and headboards
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

contract for model, fabric, and filling
photos immediately after delivery
assembly and acceptance report
documents of dry cleaning, repair, or flooding

Scope of competence

To examine the hidden frame or filling, partial opening is sometimes required. It is carried out only when justified, with the owner's consent and documentation of the process.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of upholstered furniture in Moscow