What questions are addressed
- whether the goods have deficiencies;
- what is the nature of the identified deficiencies;
- when and under what circumstances the damage could have occurred;
- whether the deficiencies are manufacturing, operational, transport-related, or storage-related;
- whether the goods comply with the contract terms, description, labeling, or technical documentation;
- whether it is possible to use the goods for their intended purpose;
- whether it is possible to eliminate the deficiencies;
- what is the cost of eliminating the deficiencies as of the specified date.
Who it is suitable for
This section is suitable for consumers, sellers, suppliers, contractors, representatives of parties, and organizations that need to establish the actual circumstances related to the quality of the goods.
Send documents for preliminary assessment
Describe the situation and attach photos, documents, or archive. After reviewing the materials, an expert will inform you about the possibility of research, timelines, and the procedure for further work.
Submit inquiry
What can be checked
- presence and nature of defects
- causes of damage
- compliance with the contract and labeling
- Cost of defect elimination