Essence of the research

Packaging can be a standalone product or a means of protecting the contents. The study covers external packaging, internal securing, labeling, completeness, and consistency of packaging damage with the condition of the product.

Who conducts the research

Packaging, container, and component examination in Moscow is conducted by product expert Andrey Viktorovich. In the work, the object, documents, set questions, technical documentation, condition of the product, signs of use, damage, completeness, and possibility of further use are considered.

Objects and materials of the research

cardboard, wooden, and plastic containers
consumer and transport packaging
inserts, shock absorbers, films, and fasteners
components, spare parts, and accessories

Characteristic defects and controversial signs

tears, punctures, crushing, and impact marks
wetting and loss of rigidity
violation of seals and closure method
absence of fasteners or components

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Are there any damages to the container and packaging?
Does the completeness correspond to the documents?
Could the damages have occurred during transportation?
Do the damages to the packaging and contents match?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
signs related to objects are recorded: cardboard, wooden, and plastic containers, consumer and transport packaging
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

all external and internal packaging
labels, seals, and transport tags
the entire set and packaging inserts
photos of the parcel before and during opening

Scope of competence

Reconstruction of transportation mode, transshipment, fall, and cargo securing may require transport or forensic investigation. The product examination expert is responsible for the condition of the packaging and product features.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of packaging, containers, and components in Moscow