Essence of the research

Product examination of sanitary products concerns the quality of the product itself: surface, completeness, labeling, and visible damage. Causes of leakage in the system, installation, and hydraulic regime relate to engineering or construction-technical expertise.

Who conducts the research

The examination of plumbing products in Moscow is conducted by product examination expert Andrey Viktorovich. When working, the object, documents, posed questions, technical documentation, condition of the goods, signs of use, damages, completeness, and possibility of further use are taken into account.

Objects and materials of the research

mixers, faucets, and shower sets
sinks, toilets, bathtubs, and trays
siphons, flexible hoses, and components
towel warmers and ready-made plumbing products

Characteristic defects and controversial signs

cracks, chips, and coating defects
corrosion, deformation, and thread damage
incomplete seals and fasteners
signs of misalignment, tool marks, or excessive tightening

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Are there any manufacturing or surface defects?
Does the delivery set comply with the instructions?
Are there any signs of damage during installation or dismantling?
Is an engineering study needed to determine the cause of the leak?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
Recorded signs relate to objects: mixers, taps and shower sets, sinks, toilets, bathtubs, and trays
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

the product itself and dismantled parts
photo of the unit before dismantling
passport, manual, receipt, and delivery set
installation, accident, or management organization report

Scope of competence

To determine the cause of an accident, it is sometimes necessary to simultaneously examine the product, installation, pressure, connections, and piping. In such a case, a comprehensive study by a product specialist and an engineer is conducted.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of plumbing products in Moscow