Essence of the research

Custom kitchens combine design, measurement, manufacturing, delivery, assembly, and installation. Therefore, it is important to determine which stage each defect relates to: design, parts, transportation, assembly, installation, or operation.

Who conducts the research

Examination of kitchen furniture in Moscow is conducted by the product examination expert Andrey Viktorovich. During the work, the object, documents, posed questions, technical documentation, condition of the goods, signs of use, damage, completeness, and possibility of further use are taken into account.

Objects and materials of the research

bodies, facades, plinths, and panels
tops and connecting seams
hinges, guides, lifters, and handles
junctions to appliances, sink, and communications

Characteristic defects and controversial signs

chips, swelling, and edge delamination
mismatch of color, texture, or pattern
misalignment of facades and uneven gaps
cracks in the countertop and non-sealed joints

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Do the dimensions and composition of the kitchen match the project?
Which defects relate to manufacturing, assembly, or installation?
Are the joints and installation of hardware done correctly?
Which elements require adjustment, repair, or replacement?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
signs related to objects are recorded: carcasses, facades, plinths and panels, countertops and connecting seams
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

contract, design, sketch, and specification
measurement sheet and delivery or assembly acts
photos of the room before installation and the kitchen after assembly
correspondence about agreed dimensions and materials

Scope of competence

A facade defect can be a merchandise defect, while deviations of walls, floor, utilities, or installation are construction defects. The cost of complete rework is calculated by the appraiser.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of kitchen furniture in Moscow