Essence of the research

Glass, ceramics, and polymers respond differently to impact, temperature changes, internal stress, aging, and chemicals. Investigation begins with the geometry of the breakage, the condition of the edges, the surface, and the operating conditions.

Who conducts the research

Examination of products made of glass, ceramics, and polymers in Moscow is carried out by the product examination expert Andrey Viktorovich. The work takes into account the object, documents, questions posed, technical documentation, condition of the goods, signs of use, damage, completeness, and possibility of further use.

Objects and materials of the research

dishes and decorative glass
ceramic and sanitary ceramic products
plastic containers, cases, and panels
combined products with glass and polymer parts

Characteristic defects and controversial signs

cracks, chips, pits, and impact marks
deformation, cloudiness, and polymer delamination
defects of glaze, coating, or molding
damage after delivery, heating, or cooling

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

Are there defects in molding, surface, or edge?
What is the nature of the crack or breakage?
Are the signs consistent with impact or temperature effects?
Are laboratory methods required to determine the composition?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
Signs related to objects are recorded: tableware and decorative glass, ceramic and sanitary-ceramic products
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

all fragments of the product and packaging
labels, batch, and receipt
photo of the scene or unpacking
information on temperature, washing, and exposure to substances

Scope of competence

Determining the composition, material grade, nature of inclusions, and hidden internal stresses may require a laboratory. Without such methods, an expert does not replace instrumental analysis with visual guesswork.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of glass, ceramics, and polymer products in Moscow