Essence of the research

Household goods and interior items are diverse, so the research program is formed after identifying a specific product. Usually, the material, construction, finish, completeness, conformity to the sample, and nature of the damage are assessed.

Who conducts the research

Examination of household goods and interior items in Moscow is conducted by product expert Andrey Viktorovich. The work takes into account the object, documents, posed questions, technical documentation, condition of the goods, signs of use, damage, completeness, and possibility of further use.

Objects and materials of the research

dishes and household utensils
mirrors, shelves, cornices, and storage systems
home textiles and decorative items
cleaning and space organization products

Characteristic defects and controversial signs

scratches, chips, cracks, and stains
deformation, instability, and geometry violation
poor-quality joints, fastenings, or seams
nonconformity in color, size, sample, or completeness

What the product examination expert determines

Identification of the object and its compliance with the submitted documents
Presence, location, and severity of defects, damages, and other commodity signs
Probable stage and mechanism of formation of the identified deficiencies
Impact of defects on completeness, appearance, and usability
Sufficiency of product examination methods or the need for another specialist

Questions that can be posed to the expert

What defects does the product have?
Does it correspond to the description, sample, and completeness?
At what stage could the damage have occurred?
Do the defects affect its intended use?

How the research is conducted

Preservation of the object, its labeling, and connection with documents are checked
signs are recorded related to objects: dishes and household items, mirrors, shelves, cornices, and storage systems
Photographic documentation is performed, and if necessary — available measurements and comparison of similar elements
The actual condition is compared with the contract, instructions, acts, and the chronology of events
Conclusions are formulated separately for each issue, indicating any limitations

Documents and source information

description of the product or the store card kept
receipt, invoice, and delivery act
photos of the packaging and the product after receipt
assembly instructions and correspondence about the order

Scope of competence

If the product is built into the premises, the dispute may concern installation or construction work. Electrical safety, fastening strength, and repair costs require appropriate specialists.

Cost and timeframe

The cost is determined after examining the object, the number of issues, the volume of documents, the need for a site visit, laboratory work, or the involvement of other specialists. Before starting the study, the scope of work, timeframe, price, and format of the final document are agreed upon.

Frequently asked questions

Is it possible to start with photographs?

Yes. Competence, the composition of materials, and the need for inspection can be determined from photographs and documents. A categorical conclusion about the nature of a defect usually requires direct examination of the object.

What if the object has already been repaired or modified?

It is necessary to provide acts, work orders, and photographs before intervention. The report separately considers which features could have been lost or altered.

Will the report be suitable for a claim or court?

Yes. A specialist's report can be used for a claim, negotiations, preparation of a lawsuit, objections, or a motion for appointment of a judicial examination. If the examination is appointed by the court, the final document is issued as an expert’s report within the scope of the questions posed.

Examination of household goods and interior items in Moscow