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Questions to the expert: Laptops, computers, and components

Selection of questions in the "Laptops, computers, and components" section for discussion with the expert.

How to use the question bank

The formulations in the bank are intended for selecting questions for a specialist's conclusion, forensic examination, petition, or court order. The question must relate to specialized knowledge and factual circumstances.

The expert does not decide who is right in a dispute, who breached the contract, who is obliged to return money or recover losses. Such questions pertain to legal evaluation. The expert examines the object and materials and answers questions requiring specialized knowledge.

The final set of questions in a forensic examination is determined by the court or other body that appointed the examination.

How to choose questions

The question must relate to commodity characteristics: quality, defects, cause of damage, completeness, labeling, suitability, or cost. Legal assessment and allocation of responsibility is provided by the court, and the expert answers specific questions.

Question bank

6030 questions to the product expert

Filters work interactively and allow selecting multiple values at once: after selecting a specialty, section type, or section / commodity area, the "Subsection / Product" list and other available options are updated immediately. Each drop-down filter has a quick search for options. The general search takes into account product groups, synonyms, materials, common names, and common typos, as well as recognizing expert tasks and individual indicators in the query. Permanent pages with direct links are available for product families.

6030total questions
4950specialty 19.1
1080specialty 19.2
275commodity groups

Materials and Methods. The composition of materials and research methods are determined by the expert taking into account the questions posed, the characteristics of the object, and the materials provided.

The list of expert specialties is provided according to the order of the Ministry of Justice of Russia dated 20.04.2023 No. 72.

Laboratory, instrumental, and comprehensive research are different criteria. When making a conclusion about a food batch, the order of sampling, preservation, and representativeness are taken into account; the result of analyzing an individual sample does not automatically apply to the entire batch.

Decoding of expert specialty codes used in the database
10.1 — Research of fibrous materials and products made from them
10.2 — Research of paint and varnish materials and coatings
10.3 — Research of petroleum products and lubricants
10.4 — Research of products made of metals and alloys
10.6 — Research of products made of glass and ceramics
10.8 — Study of products made of rubber, plastics, and other polymer materials
10.9 — Study of minerals and products made from them
12.1 — Study of objects of plant origin
12.2 — Study of objects of animal origin
13.2 — Study of the technical condition of vehicles
16.1 — Technical and cost-estimate research of construction objects and the territory functionally related to them
19.1 — Study of industrial (non-food) goods, including for the purpose of determining their value
19.2 — Study of food products, including for the purpose of determining their value
21.1 — Study of information computer equipment
25.1 — Study of radio-electronic, electrical, electromechanical devices for household use
31.1 — Study of objects of animal origin using DNA analysis methods
Section type separates product categories from general questions and common expert situations. After selecting it, the "Section / Product Area" field shows only the values related to the selected type. Type of expert task — a separate navigational classification of the questions themselves; one question can belong to several types at once.
Section type
All section types
Section / Product Area
All sections / product areas
Subsection / Product
All products / subsections
Type of study
Any
Expert specialty (according to List No. 72)
Any specialty
Type of expert task
All task types
Question status
Any status
24 questions in the section
G56-Q01 · 19.1

What is the commodity classification and purpose of the product under investigation?

Laptops, computers, and components
G56-Q02 · 19.1

Do the actual characteristics of the tested product according to the indicator «model and configuration» correspond to the information on the labeling, contract, and manufacturer’s documentation?

Laptops, computers, and components
G56-Q03 · 19.1

Do the actual characteristics of the tested product according to the indicator «processor, memory, and storage based on available data» correspond to the declared information?

Laptops, computers, and components
G56-Q04 · 19.1

Do the serial and other marking labels of the examined product correspond to the information specified in the submitted documents?

Laptops, computers, and components
G56-Q05 · 19.1

Do the actual characteristics of the tested product according to the indicator «completeness» correspond to the declared product configuration?

Laptops, computers, and components
G56-Q06 · 19.1

Does the actual completeness of the examined product correspond to the completeness provided by the manufacturer, contract, or specification?

Laptops, computers, and components
G56-Q07 · 19.1

Do the labeling, consumer packaging, and accompanying information of the examined product correspond to its actual commodity characteristics?

Laptops, computers, and components
G56-Q08 · 19.1

Does the examined product have case damage or damaged ports?

Laptops, computers, and components
G56-Q09 · 19.1

Does the examined product show signs of liquid exposure or overheating?

Laptops, computers, and components
G56-Q10 · 19.1

Does the examined product have screen or keyboard damage or signs of opening or component replacement?

Laptops, computers, and components
G56-Q11 · 19.1

What is the nature of the defects identified in the examined product: manufacturing, operational, transport, storage, or other?

Laptops, computers, and components
G56-Q12 · 19.1

Could the circumstances «mechanical impact or transportation» have led to the observed changes in the tested product?

Laptops, computers, and components
G56-Q13 · 19.1

Could the identified changes in the examined product have arisen under the circumstances specified in the case materials: cooling failure, power issues, or liquid exposure?

Laptops, computers, and components
G56-Q14 · 19.1

Do the characteristics of the examined product comply with the applicable regulatory and technical documentation and the manufacturer’s information?

Laptops, computers, and components
G56-Q15 · 19.1

What is the market value of the examined product on the specified date considering its actual condition, and what is the reduction in its value due to the identified defects?

Laptops, computers, and components
G56-Q16 · 19.1

What is the technical cause of failure of the motherboard, storage device, display, or another subsystem of the laptop, computer, or component?

Laptops, computers, and components
G56-Q17 · 19.1

What objective signs of the product being studied allow distinguishing between a manufacturing defect and the consequences of mechanical, electrical, temperature, liquid, operational, or repair influence?

Laptops, computers, and components
G56-Q18 · 19.1

Can a detected defect in a computer, laptop, or component be related simultaneously to the properties of the device and to the conditions of assembly, installation, connection, configuration, or operation?

Laptops, computers, and components
G56-Q19 · 19.1

What is the impact of the condition of the examined product and special technical factors on its quality, usability, and value?

Laptops, computers, and components
G56-Q20 · 19.1

Do the special indicators of the tested product — hardware diagnostics, electrical parameters, software, and data status — meet the established requirements?

Laptops, computers, and components
G56-Q21 · 19.1

Do the actual hardware characteristics of the laptop, computer, or components correspond to the declared specifications, and are the tested units functional?

Laptops, computers, and components
G56-Q22 · 19.1

What is the technical reason for the identified malfunction, failure, or damage of the inspected product?

Laptops, computers, and components
G56-Q23 · 19.1

Have prior disassembly, component replacement, repair, or changes in the hardware-software configuration of the laptop/computer affected the preservation of the signs necessary to determine the cause of the malfunction?

Laptops, computers, and components
G56-Q24 · 19.1

What is the reason for the detected defect or malfunction of the examined product and which of the examined characteristics make it possible to determine it?

Laptops, computers, and components

Which questions are better not to ask

It is not recommended to ask the expert questions that require a legal assessment: whether the seller violated the law, whether the party is guilty, whether the seller is obliged to return the money, whether the contract is subject to termination, whether there are grounds for satisfying the claim, who should pay for the repair, whether consumer rights were violated.

Such questions are better rephrased into factual ones: about the presence of defects, causes of their occurrence, the condition of the goods, the impact of defects on quality and value, as well as the suitability of the goods for use.

Question bank on product examination

All 6030 expert-question wordings for a product examination expert are available through search and interconnected filters with multiple selection options.

Send documents for preliminary assessment

Describe the situation and attach photos, documents, or archive. After reviewing the materials, an expert will inform you about the possibility of research, timelines, and the procedure for further work.

Submit inquiry

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In the question bank

  • 4950 questions in specialty 19.1
  • 1080 questions in specialty 19.2
  • search, filters, and a separate question builder
  • codes of expert specialties according to the order of the Ministry of Justice of Russia No. 72